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Panera Bread's website leaked customer records

04 April, 2018, 02:17 | Author: Sara Gill
  • Panera was alerted about the data leakage in early August 2017 and said it was fixing the problem then

News of the data leak by Panera follows a data breach that exposed user names, email addresses and passwords of more than 150 million users of fitness tracking app MyFitnessPal that Under Armour owns.

The website for restaurant chain Panera Bread has made the personal information for customers' online accounts available for takeout since August a year ago, according to security researcher Dylan Houlihan.

Krebs reports that anyone could search for customer information including phone number, email address, physical address or loyalty account number. In early August, after Houlihan successfully reached him through an introduction, Gustavison said he hadn't responded to the earlier messages because they were "very suspicious and appeared scam in nature", according to Houlihan, who added Gustavison then told him that the security team was "working on a resolution". In fact, the potential for a breach was first noted by cyber researcher Dylan Houlihan, who contacted Panera Bread about his findings in August.

KrebsOnSecurity stated the site was still leaking data as of this week.

Panera Bread knows how to make a delicious sandwich, that is something we can confidentially say (The Italian is this editor's go-to item on the menu). Houlihan says the flaw continued to exist, and he "check [ed] on it every month or so because I was pissed".


The website was taken offline briefly on Monday and access to the customer data at the heart of the leak appears to have been locked down. Despite telling the tipster the problem would be addressed, the personal information of customers was still readily available eight months later.

The company also claims that there is "no evidence of payment card information being accessed or retrieved". Within two hours of this, Panera Bread took down their website and "fixed" the issues.

Panera said the issue had been resolved and affected fewer than 10,000 customers in a statement provided to Fox News on Monday.

'Following reports today of a potential problem on our website, we suspended the functionality to fix the issue'.

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